Question 1

What is Spotena?

Accepted Answer

Spotena is a free channel page for influencers. You can share a private rate card with verified brands, and host moderated chat next to a YouTube live stream.

Question 2

How do I sign in?

Accepted Answer

Use Continue with Google, or create an account with your email and a password. Pick influencer if you are a creator, or brand if you want to request rate cards.

Question 3

Do viewers need an account to watch?

Accepted Answer

No. Anyone with the link can watch a stream and read chat. To send chat messages, viewers do need to sign in (so we can hold them accountable for the messages they send).

Question 4

How do I start a stream?

Accepted Answer

First, start your live broadcast on YouTube as you normally would and copy the video URL. Then, on Spotena, sign in, click "Go Live", paste the URL, give your stream a title, and hit "Go live". Your viewers join via your Spotena stream link — the YouTube video plays at the top, our chat lives at the bottom.

Question 5

What YouTube URL formats are supported?

Accepted Answer

Both regular and short forms work: https://youtube.com/watch?v=…, https://youtu.be/…, https://youtube.com/live/…, https://youtube.com/embed/…, and the bare 11-character video id.

Question 6

How do I end a stream?

Accepted Answer

On the stream page, the host sees an "End stream" button. Clicking it tears down the chat room and removes the stream from the browse list. Ending the live broadcast on YouTube does not automatically end your Spotena stream — please use the button.

Question 7

How is chat moderated?

Accepted Answer

Every message goes through two stages. First, an instant wordlist filter blocks the worst language. Second, when AI moderation is enabled (HuggingFace toxic-bert), an asynchronous AI classifier reviews messages and retroactively removes anything flagged as toxic at high confidence. You will see a small badge on the chat header when AI moderation is active.

Question 8

Why was my message blocked?

Accepted Answer

Messages can be blocked for offensive language, all-caps shouting, being too long (max 500 chars), or hitting the rate limit (~5 messages every few seconds). Try rephrasing and slow down between sends.

Question 9

What happens to chat when a stream ends?

Accepted Answer

The host ends the stream and it leaves the public live list. Messages are stored with that stream so moderation can delete scams and toxic posts. They are not shown on the public channel page after the stream ends.

Question 10

Who can see my rate card?

Accepted Answer

Only a brand you approve. The public channel page does not list your prices. A brand sends a request with a campaign brief, and you choose whether to release the rate card.

Question 11

What does a brand need before requesting a rate card?

Accepted Answer

A brand account and a company profile. Spotena uses that profile so you can see who is asking before you share pricing.

Question 12

How much does Spotena cost?

Accepted Answer

During beta, Spotena is 100% free for everyone — both viewers and streamers. The list price is shown so you know what to expect when we leave beta.

Question 13

When does beta end?

Accepted Answer

There is no fixed end date. We will give creators advance notice in-app and via email well before any pricing change.

Help Center

Getting started

Going live

Healthy chat & moderation

Rate cards

Pricing & beta